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FAQ

  • A targeting attribute I used before is now retired, what does this mean?
  • Can I use exclusions with a project that is not yet closed?
  • How do I calculate my survey duration?
  • How do I change my password?
  • I only asked for X number of completes but Samplify delivered more, will I be charged for this?
  • What is the "Incidence Rate"?
  • What is "Mode" on the target group settings?
  • What kind of projects can I launch on Samplify?
  • Why am I not seeing any traffic?
  • Why am I unable to launch my project?
  • Why don’t I see an allocation option for some targeting attributes?
  • Why is my project not showing up on the Dashboard list?

Categories

  • Getting Started
  • Creating a Project
  • Setting Up Survey Links
  • Monitoring, Closing and Billing Projects
  • FAQ
  • Product Updates
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