Manage Users: Reset Password

This article will show you how to access a reset a user password


Background

This article will show you how to reset a user password. This will allow you to reset a password on a users behalf. 


Reset Password

  1. Access the Administration Setting
  2. Access the User Profile
  3. Once you get to the 'User Profile' screen, you can either:
    1. 'Send Password Reset To Me': - In case the user is having email issues, you can send it to yourself and share with the user OR
    2. 'Send Password Reset To User': - You can send the password directly to the user
    3. NOTE: If you click on both of these buttons, they will be different passwords. 
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